Sexual Trauma & Abuse Restorative Therapies

Advice & Support Line
01962 868 688

START Annual Review 2021-2022

Over the last year we have planned and achieved the following six objectives;

  • Introduced the LOTUS residential programmes for both males and females and completed 6 residential programmes.
  • Through locality planning introduced another counselling hub at the Vine in Aldershot.
  • Appointed a STEPS coordinator and reintroduced our Peer Support programmes (STEPS) post pandemic for males and females, with groups operating in four locations – Aldershot, Andover, Basingstoke and Winchester.
  • Our friends team have become an integral part of the Lotus team delivering survivor workshops through experts by experience.
  • Undertaken training with Survivors UK in working with Male Survivors.
  • Introduced EMDR training and trained two counsellors.


START strategic plan 2022-2025

START, as part of Community First, regularly reviews and update its annual service delivery plan to ensure a long term sustainability of its services for all its clients. START is contracted to deliver services by Hampshire County Council, The Ministry OF Justice (MOJ) via the Office of Police and Crime Commission (OPCC) and the NHS until March 2023 and these arrangements are regularly reviewed. The length of contracts vary and are typically only commissioned for a short period of time – 1 to 2 years which severely impacts on sustainability and longer term planning. START’s longer term plan for 2022-2025 is to ensure that the current contracts are renewed beyond 2023 by demonstrating and positioning itself as a leading provider of sexual abuse and sexual trauma support. This is achieved through the continued diversification of income streams, obtaining specific grants for some services such as the LOTUS project and in maintaining and developing existing services with successful implementation of the annual strategic business planning.


Strategic Business Plan April 2022 – March 2023

Our six key objectives:

  • Continued development of the innovative residential CSA project with targeted programmes offered specifically for males, survivors with disabilities and transgendered survivors.
  • Review, update and improve the current START website to ensure it offers an easily accessible route into services including trialing a live chat function for core hours on the advice and support line and introduce some targeted service videos.
  • Improve service user interface through regular text reminders for appointments, post assessments online feedback forms, and a meet and greet service.
  • Promotion of START as a trauma informed service through its website and the START Trauma champions road shows.
  • Promote and develop the provision of the new EMDR counselling service.
  • Improve ways to engage with victims and survivors from marginalised groups, especially those from the LGBQ+ community and survivors with physical and learning disabilities.


Call our Advice & Support Line on 01962 868 688 or 01962 864 433

Anonymous SMS Text helpline service: 07860 027 793

Available 24 hours


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