START strives to include its service users in all aspects of its services and and consult on what ideas we have around ways to improve the service we provide and also discuss any issues that have arisen. We review policies and procedures, look at how to best reach and support survivors especially those who are hard to reach and have a special advisory panel for our LOTUS residential programme.
The START Advisory Group consists of some of the START Friends Team and some of the START Management Team and meet quarterly with both male and female representatives on the consultative panel. Because our service is heavily female based we do invite two females to every male to the meetings to ensure a true representation of our services, a decision which the group itself decided upon. If you are interested in hearing more about what the group does or in either joining the friends team or just being part of the Advisory panel please do e-mail or call us to further discuss. You will find more information on the friends team by clicking the friends link here.
Call our Advice & Support Line on 01962 868 688 or 01962 864 433
Anonymous SMS Text helpline service: 07860 027 793
Available 24 hours
"I am now in control of my thoughts and my life. I have gained self-confidence in so many ways and I am no longer haunted by the past."
"I have been given the tools to cope with everyday life. Without counselling I would have continued to deny my situation and feelings which was having extreme detrimental effect on myself, family and friends… RASAC has saved me from self destruction without the support I would have crumbled – a true life saver."
"My RASAC counselling has completely changed my life… I am a better mother, a more involved member of the community and I am able to keep myself safe."
"I was counselled for almost a year. I had a wonderful counsellor who helped me through a very difficult and unpleasant time in my life. It has been a process of healing by revisiting past places which at one time felt unimaginable. The journey has been raw and unnerving but slowly I came to see how I was repairing my damaged self. I finally accepted ownership of what had happened to me and was able to let go of my guilt and shame. My counsellor understood my outlook on life and created a connection with me that was very special. I eventually looked forward to my session as a weekly debrief rather than a purge. I am as happy and confident as I have ever been and I tell people about what I have learnt to help turn their negativity into positivity. Fear can be a very powerful emotion and prevent us from moving on in our lives but once it is confronted the clouds separate and you can focus on that hint of sunshine."
"Thank-you for the support, for the first time since talking about the sexual abuse to someone it is really helping me."
"Thank you so much for all your time and support while I was working through all of the stuff that happened - I really couldn't have done it without your help and input." Male client - June 2021
"The support, understanding and guidance that I've received from START has been life-changing. The whole process has been crucial for me to understand some of the trauma I'd experienced during my childhood. Who I've become as a consequence, who I am today, and how I process some of my thoughts, feelings and emotions." - April 2023
"I cannot thank Sarah at START enough for the counselling I received. I was a bit sceptical of the EMDR therapy I was offered at first but it really has helped me a great deal and I'm grateful for having the opportunity to go through it." - April 2023
"I'd like to thank everyone involved at START. You're doing a phenomenal job. I can't stress how important this journey has been for me. It's been a life altering experience." - April 2023
"Thank you for the Lotus week end, my life is taking a turn for the better and my new journey begins now." - July 2023